Home Improvement Customer Service Pro | Growth & Benefits

Lowe's; Leeds (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee discount

Track to the Trades program

Job summary

Lowe's Customer Service Associate role involves welcoming customers, helping them find products, and ensuring smooth checkout in a busy home improvement store. You will assist with locating merchandise, answer questions, and provide friendly service throughout the day in one of several departments.

The position supports part-time schedules with benefits and growth opportunities. Typically involves standing for extended periods, stock replenishment, and occasional loading of merchandise.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual skills

Retail technology

Computer basics

Tools

Smartphones

Tablets

Job description

Lowe's Customer Service Associate role involves welcoming customers, helping them find products, and ensuring smooth checkout in a busy home improvement store. You will assist with locating merchandise, answer questions, and provide friendly service throughout the day in one of several departments.

The position supports part-time schedules with benefits and growth opportunities. Typically involves standing for extended periods, stock replenishment, and occasional loading of merchandise.