Customer Service Pro — Home Improvement Solutions

Lowe's Home Centers, LLC; Manitowoc (WI); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers on the sales floor with their home improvement needs. You will welcome customers, help them locate products, and ensure their shopping experience is friendly and efficient.

This role supports multiple departments and may involve learning new skills across store operations. The position offers part-time hours with opportunities to grow, plus benefits and discounts to support your well-being and savings.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Bi-lingual skills (preferred)
• Certification in trade related to department (preferred)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Bi-lingual

Physical stamina

Tools

Smartphones/Tablets

Job description

Lowe's is hiring a Customer Service Associate to help customers on the sales floor with their home improvement needs. You will welcome customers, help them locate products, and ensure their shopping experience is friendly and efficient.

This role supports multiple departments and may involve learning new skills across store operations. The position offers part-time hours with opportunities to grow, plus benefits and discounts to support your well-being and savings.