Customer Service Pro — Home Improvement Retail

Lowe's Companies, Inc.; Albemarle (NC); Hybrid; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, guide them to products, and ensure a positive shopping experience across departments.

You'll engage with shoppers, answer questions, load merchandise when needed, and process orders and deliveries accurately. The role offers part-time hours, diverse responsibilities, and opportunities to learn trades while benefiting from Lowe's extensive benefits package.

Qualifications

• Minimum qualifications include 6 months of computer use, input/output tasks, and basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions with friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock replenishment by refreshing shelves and ensuring product availability.
• Process orders and deliveries accurately to meet timelines.
• Cross-train in other store areas to enhance customer service delivery.
• Prepare department merchandise based on customer needs (e.g., tint paint, cut and bundle items).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, guide them to products, and ensure a positive shopping experience across departments.

You'll engage with shoppers, answer questions, load merchandise when needed, and process orders and deliveries accurately. The role offers part-time hours, diverse responsibilities, and opportunities to learn trades while benefiting from Lowe's extensive benefits package.