Customer Service Pro - Home Improvement Retail

Lowe's Companies, Inc.; Ludington (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and employee股票

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a part-time Customer Service Associate in Ludington, MI to help customers find products and services for home improvement projects. You will engage with customers, answer questions, and ensure a positive shopping experience.

Responsibilities include stocking, order processing, and cross-training in other departments. This role emphasizes friendly, knowledgeable service and accurate merchandise handling.

Qualifications

• 6 months experience using a computer.
• 6 months experience with common retail technology.
• Reading, writing, and performing basic arithmetic.
• Able to stand for extended periods.
• Ability to lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time receipt.
• Cross-train in other store areas to support customer service.
• Prepare merchandise in department per customer needs (e.g., tint/mix paint, cut materials).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech experience

Basic math

Stamina standing

Lifting 25 lbs

Job description

Lowe's is seeking a part-time Customer Service Associate in Ludington, MI to help customers find products and services for home improvement projects. You will engage with customers, answer questions, and ensure a positive shopping experience.

Responsibilities include stocking, order processing, and cross-training in other departments. This role emphasizes friendly, knowledgeable service and accurate merchandise handling.