Customer Service Pro — Flexible Schedule, Home Improvement

Lowe's Companies, Inc.; Saginaw (MI); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company 401(k) match and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience at our store in Michigan. You will interact with customers, answer questions, and support daily operations in a dynamic retail environment.

The role involves assisting across departments, handling merchandise, and delivering friendly service while meeting company standards. This position offers part-time hours, growth opportunities, and access to Lowe's benefits.

Qualifications

• Minimum 6 months experience using a computer.
• Minimum 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic skills required.
• Able to perform duties that may require prolonged standing and other activities.
• Minimally lift 25 lbs unassisted or more with accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional assistance.
• Help customers locate and handle merchandise.
• Stock merchandise by identifying empty areas and replenishing supplies.
• Process orders and deliveries accurately to meet expectations.
• Cross-train in other store areas to enhance service quality.
• Prepare department merchandise per customer needs (e.g., paint tinting, pipe cutting).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail technology experience

Basic math

Prolonged standing

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience at our store in Michigan. You will interact with customers, answer questions, and support daily operations in a dynamic retail environment.

The role involves assisting across departments, handling merchandise, and delivering friendly service while meeting company standards. This position offers part-time hours, growth opportunities, and access to Lowe's benefits.