Customer Service Pro — Retail (Flexible Hours + Tuition & 401(k))

Lowe's Home Centers, LLC; Hampton (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Hampton, VA. The role focuses on welcoming customers, helping them find products and services, and delivering friendly, professional service.

You will assist with locating merchandise, stocking, and processing orders, with opportunities to cross-train in other departments. Ideal candidates have at least 6 months of computer and retail tech experience, basic arithmetic skills, and the ability to lift up to 25 pounds.

Qualifications

• 6 months experience using a computer or digital tools.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills required.
• Able to stand/sit for extended periods and perform duties as needed.
• Minimally lift 25 lbs unassisted or with accommodation.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service across departments.
• Prepare department merchandise for customers (e.g., paint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech experience

Basic math

Stamina/standing

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate in Hampton, VA. The role focuses on welcoming customers, helping them find products and services, and delivering friendly, professional service.

You will assist with locating merchandise, stocking, and processing orders, with opportunities to cross-train in other departments. Ideal candidates have at least 6 months of computer and retail tech experience, basic arithmetic skills, and the ability to lift up to 25 pounds.