Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Russellville (AR); Vor Ort; USD 17.000 - 21.000; Teilzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe’s Companies, Inc. in the United States is seeking a Customer Service Associate to help customers find products and solve home improvement needs, delivering friendly, professional service throughout the shopping experience.

The role supports a variety of departments, involves stocking, order processing, and answering questions, with training across store areas and opportunities to grow.

Qualifikationen

• 6 Months Experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 Months Experience using common retail technology (smart phones/tablets).
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with accommodation.

Aufgaben

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Kenntnisse

Customer service

Retail technology

Basic arithmetic

Physical stamina

Jobbeschreibung

Lowe’s Companies, Inc. in the United States is seeking a Customer Service Associate to help customers find products and solve home improvement needs, delivering friendly, professional service throughout the shopping experience.

The role supports a variety of departments, involves stocking, order processing, and answering questions, with training across store areas and opportunities to grow.