Customer Service Pro — Home Improvement Help

Lowe's Companies, Inc.; United States; On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate in the United States to help customers find products and solutions for home improvement needs. You will greet customers, answer questions, and ensure a positive shopping experience across departments.

You will work in a fast-paced retail environment, assisting with locating items, stocking, and processing orders. The role may involve varying day-to-day tasks and occasional cross-department training to deliver exceptional service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail technology

Basic arithmetic

Physical stamina

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate in the United States to help customers find products and solutions for home improvement needs. You will greet customers, answer questions, and ensure a positive shopping experience across departments.

You will work in a fast-paced retail environment, assisting with locating items, stocking, and processing orders. The role may involve varying day-to-day tasks and occasional cross-department training to deliver exceptional service.