Customer Service Pro — Home Improvement Help & Growth

Lowe's Companies, Inc.; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to greet customers, help them locate products, and provide solutions for home improvement projects. You will interact with shoppers throughout the day and assist with merchandise selection, checkout, and basic inquiries.

The role offers opportunities across departments such as Appliances, Hardware, Plumbing, Electrical, and more. Flexible schedules, bilingual support, and benefits are highlighted in the program description.

Qualifications

• Customer service experience or willingness to engage with customers.
• Comfort using basic retail tech like smartphones, tablets, scanning devices.
• Strong reading, writing, and basic arithmetic abilities.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate products and information across store.
• Stock replenishment and merchandising in assigned areas.
• Process orders and deliveries accurately to meet customer expectations.
• Cross-train in other store areas to support service goals.
• Prepare department merchandise per customer needs (e.g., paint, plumbing, hardware).
• Guide customers through shopping or checkout and perform other duties as assigned.

Skills

Customer service

Retail tech

Computer basics

Bilingual (preferred)

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to greet customers, help them locate products, and provide solutions for home improvement projects. You will interact with shoppers throughout the day and assist with merchandise selection, checkout, and basic inquiries.

The role offers opportunities across departments such as Appliances, Hardware, Plumbing, Electrical, and more. Flexible schedules, bilingual support, and benefits are highlighted in the program description.