Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Alexandria (VA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. in Alexandria, VA is seeking a Customer Service Associate who welcomes customers, helps them find the right products, and assists with purchases and basic services. You will engage daily with shoppers, answer questions, and ensure needs are met in a busy retail setting.

The role offers part-time schedules with opportunities to learn across departments and grow within Lowe's, including access to benefits and training programs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer proficiency

Retail tech familiarity

Customer service

Bi-lingual abilities

Job description

Lowe's Companies, Inc. in Alexandria, VA is seeking a Customer Service Associate who welcomes customers, helps them find the right products, and assists with purchases and basic services. You will engage daily with shoppers, answer questions, and ensure needs are met in a busy retail setting.

The role offers part-time schedules with opportunities to learn across departments and grow within Lowe's, including access to benefits and training programs.