Customer Service Pro: Growth & Training Path

Community Choice Financial Family of Brands; Pittsburg (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

On-the-job training

Learning management system access

Cross-brand career opportunities

Key Holder Program for leadership

Educational reimbursement

Healthcare options including telemed

401(k) and Roth 401(k) with company 
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Life and AD&D insurance

Employee assistance program

Discount marketplace

Paid time off

Casual dress code

Job summary

Community Choice Financial® Family of Brands is hiring a Customer Service Representative in Pittsburg, CA. You will assist customers with transactions, build relationships, and provide in-store assistance while maintaining accurate records and following cash-handling procedures.

The role offers hands-on training, advancement opportunities, and a path to growth within our national network of brands.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and data entry accuracy.

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in the POS system with precision.
• Assist in account management and scheduling by handling payments and appointments.
• Support in-store events, store appearance, and security procedures.

Skills

Verbal and written communication

Attention to detail

POS system & computer literacy

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands is hiring a Customer Service Representative in Pittsburg, CA. You will assist customers with transactions, build relationships, and provide in-store assistance while maintaining accurate records and following cash-handling procedures.

The role offers hands-on training, advancement opportunities, and a path to growth within our national network of brands.