Customer Service Pro: Growth, Training & Local Impact

Community Choice Financial Family of Brands; Stockton (CA); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Paid training

Learning management system

Cross-brand opportunities

Leadership development program

Educational reimbursement

Health/dental/vision insurance

401(k) with match

Life and AD&D insurance

Employee assistance program

Discount marketplace

Paid time off

Zusammenfassung

Community Choice Financial® Family of Brands is seeking a Customer Service Representative for our California Check Cashing Stores in Stockton, CA. You will handle in-store transactions, provide exceptional customer experiences, and build relationships in a fast-paced environment.

The role offers hands-on training, advancement opportunities across 11 brands nationwide, and a comprehensive benefits package. This entry-level position emphasizes accuracy, customer service, and teamwork in a

Qualifikationen

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS system, Microsoft Office and other computer systems.
• Must be at least 18 years old (19 in Alabama).
• Background checks conducted per law.
• Able to meet physical demands including standing and lifting up to 25 pounds.

Aufgaben

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions accurately.
• Offer personalized financial services to fit customer needs.
• Enter and maintain customer information in the POS system with precision.
• Assist in daily call campaigns to build new business.
• Manage customer accounts, payments, and appointments.

Kenntnisse

Verbal and written communication

Attention to detail

POS system proficiency

Microsoft Office

Bilingual English/Spanish

Physical stamina

Ausbildung

High school diploma or equivalent

Tools

POS system

Phone usage

Microsoft Office

Jobbeschreibung

Community Choice Financial® Family of Brands is seeking a Customer Service Representative for our California Check Cashing Stores in Stockton, CA. You will handle in-store transactions, provide exceptional customer experiences, and build relationships in a fast-paced environment.

The role offers hands-on training, advancement opportunities across 11 brands nationwide, and a comprehensive benefits package. This entry-level position emphasizes accuracy, customer service, and teamwork in a