Customer Service Pro — In-Store Banking & Community Impact

Community Choice Financial Family of Brands; Suisun City (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid training

Learning management system

Career advancement

Educational reimbursement

Medical insurance

401(k) retirement plan

Life and AD&D insurance

Discount marketplace

Job summary

Community Choice Financial Family of Brands is seeking a Customer Service Representative in Suisun City, CA. You will engage with customers in-store, process transactions such as check cashing and payments, and help build lasting relationships in a fast-paced setting.

The role offers on-site work, comprehensive benefits, paid training, and opportunities for advancement across our growing network of brands. Candidates must be 18+ and able to pass a background check.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Meticulous attention to data entry and accuracy.
• Proficiency using POS systems, phones, and Microsoft Office.
• Must be at least 18 years old (19 in Alabama).
• Background check required.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system.
• Assist in customer account management and appointments.
• Maintain store appearance and ensure security procedures.
• Work 40 hours per week with in-person attendance.

Skills

Verbal communication

Written communication

Customer service mindset

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands is seeking a Customer Service Representative in Suisun City, CA. You will engage with customers in-store, process transactions such as check cashing and payments, and help build lasting relationships in a fast-paced setting.

The role offers on-site work, comprehensive benefits, paid training, and opportunities for advancement across our growing network of brands. Candidates must be 18+ and able to pass a background check.