Customer Service Pro — Growth, PTO & 401(k) Match

BQ Electric Ltd; Hicksville (NY); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical, Dental, Vision insurance

Training and advancement opportunities

Job summary

Best Quality Electric is seeking a Customer Service Representative in Hicksville, NY for a full-time, W-2 role. You will be the first voice customers hear, handling inquiries, scheduling service and sales appointments across Nassau & Suffolk Counties, and maintaining accurate records.

We value a positive, organized, customer-forward attitude and offer a supportive team culture with benefits including a 401(k) match, paid time off, and comprehensive health coverage.

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Positive, upbeat attitude with professionalism in handling upset customers.

Responsibilities

• Be the first point of contact with customers and create a positive impression.
• Schedule service and sales appointments across Nassau & Suffolk Counties.
• Handle inbound customer inquiries with warmth and efficiency; assist with outbound calls as needed.

Skills

Customer service

Communication skills

Organization

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Best Quality Electric is seeking a Customer Service Representative in Hicksville, NY for a full-time, W-2 role. You will be the first voice customers hear, handling inquiries, scheduling service and sales appointments across Nassau & Suffolk Counties, and maintaining accurate records.

We value a positive, organized, customer-forward attitude and offer a supportive team culture with benefits including a 401(k) match, paid time off, and comprehensive health coverage.