Customer Service Pro: Growth, Benefits, 401k

Service Professionals; Union, Northern (NJ, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health & dental benefits

401(k) plan

Advanced technology tools

Recognition programs

Career growth opportunities

Job summary

Service Professionals is hiring a Customer Service Representative to join our Union, NJ team. This full-time role focuses on delivering exceptional customer experiences for heating, cooling, and electrical service requests.

We seek individuals who are friendly, detail-oriented, and able to manage multiple tasks while building rapport with customers. HVAC or plumbing familiarity is helpful, and ServiceTitan experience is a plus.

Qualifications

• 1 year in a customer-facing role.
• Detail-oriented and well-organized.
• Ability to build relationships and make customers feel comfortable.
• Ability to prioritize multiple tasks.
• HVAC, plumbing, or electrical industry experience and ServiceTitan knowledge preferred.

Skills

Customer-facing

Detail-oriented

Organized

Relationship-building

Multi-tasking

Tools

ServiceTitan

Job description

Service Professionals is hiring a Customer Service Representative to join our Union, NJ team. This full-time role focuses on delivering exceptional customer experiences for heating, cooling, and electrical service requests.

We seek individuals who are friendly, detail-oriented, and able to manage multiple tasks while building rapport with customers. HVAC or plumbing familiarity is helpful, and ServiceTitan experience is a plus.