Customer Service Specialist: Growth & Training

CCF Family of Brands; Oxford (AL); Vor Ort; USD 31.000 - 36.000; Vollzeit

Benefits dieser Stelle

Paid on-the-job training

Health insurance

401(k) with company match

Educational Reimbursement

Paid time off (12 days first year)

Employee discounts

Tuition assistance

Dental, vision, disability coverage

Life and AD&D insurance

Zusammenfassung

CCF Family of Brands in Oxford, AL is seeking a Customer Service Representative to help the community access financial solutions and handle check cashing, money transfers, and payments with exceptional in-store service. This entry-level role includes hands-on training, coaching, and development as we invest in long-term success.

You’ll be part of a high-performance team with growth opportunities across our brands nationwide.

Qualifikationen

• Must have strong customer service mindset and professional demeanor.
• Accurate data entry and ability to review transactions with precision.
• Ability to operate POS system and basic office software.

Aufgaben

• Connect with customers to build lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Manage customer accounts and payments and assist in scheduling.
• Enter and maintain customer information in POS system accurately.
• Support in in-store events and community outreach.

Kenntnisse

Customer service

Communication skills

Detail oriented

Data entry

Cash handling

Bilingual English/Spanish

Ausbildung

High school diploma or equivalent

Tools

POS system

Microsoft Office

Jobbeschreibung

CCF Family of Brands in Oxford, AL is seeking a Customer Service Representative to help the community access financial solutions and handle check cashing, money transfers, and payments with exceptional in-store service. This entry-level role includes hands-on training, coaching, and development as we invest in long-term success.

You’ll be part of a high-performance team with growth opportunities across our brands nationwide.