Customer Service Pro - Growth-Oriented Call Center Role

Lkq-Corporation; Exeter Township (Berks County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Daily Pay

401(k) with company match

Paid time off

Parental leave

Employee discounts

Tuition assistance

Job summary

Keystone Automotive Operations, Inc. in Exeter, PA is hiring a Customer Service Representative for a call center role. You will be the first contact for established customers by phone and email, providing order updates and resolving issues with professionalism.

Onsite training is provided, with potential for a hybrid work-from-home schedule after six months based on performance. A supportive team environment helps you grow essential customer service skills.

Qualifications

• High school diploma or equivalent.
• Call center or customer service experience preferred.
• Strong communication and problem-solving skills.
• Ability to learn and adapt in a fast-paced environment.

Responsibilities

• Support customers by phone and email with timely updates.
• Provide order and delivery updates and resolve issues.
• Collaborate with internal teams, carriers, and suppliers when needed.
• Meet performance standards while delivering a positive customer experience.

Skills

Strong communication skills

Customer service experience

Empathy

Problem-solving

Attention to detail

Multitasking

Bilingual English/French or English/Sp

Education

High school diploma or equivalent

Tools

Microsoft Office

Email

Data entry

Job description

Keystone Automotive Operations, Inc. in Exeter, PA is hiring a Customer Service Representative for a call center role. You will be the first contact for established customers by phone and email, providing order updates and resolving issues with professionalism.

Onsite training is provided, with potential for a hybrid work-from-home schedule after six months based on performance. A supportive team environment helps you grow essential customer service skills.