Customer Service Pro - Hybrid Potential, Growth & Benefits

LKQ Corp; Exeter Township (Berks County); Hybrid; USD 15,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Medical benefits

401(k) match

Paid time off

Tuition assistance

Employee discounts

Wellness programs

Incentive awards

Job summary

Keystone Automotive Operations, Inc. is seeking a Customer Service Representative to be the first point of contact for established customers by phone and email, handling orders and updates with professionalism.

The role requires a high school diploma or equivalent and strong communication skills, with bilingual English/FR or English/ES highly valued. Onsite training, potential hybrid work after six months, and a supportive environment are offered.

Qualifications

• High school diploma or equivalent required.
• Sales or customer service experience in a call center preferred.
• Bilingual English with French or Spanish highly valued.
• Strong communication and problem-solving skills.
• Able to work in a fast-paced environment.

Responsibilities

• Handle customer inquiries via phone and email.
• Provide order and delivery updates to customers.
• Coordinate with internal teams, carriers, and suppliers.
• Identify needs and suggest solutions to improve service.
• Maintain high standards of customer experience while meeting targets.

Skills

Strong communication

Customer service

Bilingual EN/FR

Bilingual EN/ES

Microsoft Office

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Keystone Automotive Operations, Inc. is seeking a Customer Service Representative to be the first point of contact for established customers by phone and email, handling orders and updates with professionalism.

The role requires a high school diploma or equivalent and strong communication skills, with bilingual English/FR or English/ES highly valued. Onsite training, potential hybrid work after six months, and a supportive environment are offered.