Customer Service Pro — Growth, Training & Bonus

FASTSIGNS of West Metro, MN; Boca Raton (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Performance bonus

Competitive salary

Job summary

FASTSIGNS Center is seeking a Customer Service Representative to be the first point of contact for customers, learning to prepare estimates, implement work orders and ensure timely delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, and be deeply involved in the Center's success while assisting customers via email, phone, in person, or on site and building lasting client relationships.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• participate in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

Customer service

Listening skills

Organization

Education

High school diploma

Job description

FASTSIGNS Center is seeking a Customer Service Representative to be the first point of contact for customers, learning to prepare estimates, implement work orders and ensure timely delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, and be deeply involved in the Center's success while assisting customers via email, phone, in person, or on site and building lasting client relationships.