Rincon, GA - Customer Service Specialist (Fast-Paced)

Cosentino; Rincon (GA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Short-term & Long-term Disability

Basic Life & Supplemental Insurance

401(k) Plan

Paid time off: vacation, sick time, 2–

Job summary

Cosentino, based in Rincon, GA, is seeking a Customer Service Representative to act as the main liaison between customers and the company. The role includes handling inquiries on pricing, product availability, delivery schedules, order confirmations, invoicing, and collections, while supporting the sales team and maintaining showroom operations.

Ideal candidates will have 3+ years in customer service, 2+ years in invoicing/order entry, and experience in related industries.

Qualifications

• 3+ years of customer service experience.
• 2+ years invoicing and order entry experience.
• Customer service experience in construction, manufacturing, distribution or related industry experience.
• High School Diploma/GED required.
• Knowledge of SAP, ERP or order system desirable.

Responsibilities

• Serve as liaison between customers and Cosentino, handling inquiries on pricing, products, inventory, delivery, orders and invoicing.
• Process, monitor, and follow up on customer purchase orders.
• Provide information on material lead times, availability and pricing to customers and sales teams.
• Manage showroom, scheduling visits and material reservations.
• Support sales with sample shipments, stock checks and proactive issue resolution.

Skills

Customer service

Multi-tasking

Interpersonal skills

Education

High School Diploma/GED

Tools

SAP/ERP

MS Office

Job description

Cosentino, based in Rincon, GA, is seeking a Customer Service Representative to act as the main liaison between customers and the company. The role includes handling inquiries on pricing, product availability, delivery schedules, order confirmations, invoicing, and collections, while supporting the sales team and maintaining showroom operations.

Ideal candidates will have 3+ years in customer service, 2+ years in invoicing/order entry, and experience in related industries.