Customer Service Pro for Home Improvement

Lowe's; United States; On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvements. You will handle merchandise, process orders, and support multiple departments as needed.

The role emphasizes friendly, knowledgeable customer service, the ability to assist across store areas, and adherence to safety and stocking standards to ensure an excellent shopping experience.

Qualifications

• 6 months experience using a computer and inputting information
• 6 months experience with common retail technology (phones/tablets)
• Reading, writing and basic arithmetic
• Able to stand for extended periods and perform job duties
• Able to lift up to 25 lbs unassisted, more with assistance if needed

Responsibilities

• Welcome customers and provide friendly, professional service
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies as needed
• Process orders and deliveries accurately
• Cross-train in other store areas to support service quality
• Prepare department merchandise to meet customer needs (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech experience

Basic arithmetic

Job description

Lowe's is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvements. You will handle merchandise, process orders, and support multiple departments as needed.

The role emphasizes friendly, knowledgeable customer service, the ability to assist across store areas, and adherence to safety and stocking standards to ensure an excellent shopping experience.