Customer Service & Sales Pro - Home Improvement

Lowe's; Fayetteville (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) and ESPP

Associate discount

Track to the Trades

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement. You’ll engage with shoppers, answer questions, and ensure a friendly, efficient store experience throughout the day.

Role involves helping customers across departments, loading merchandise when needed, and delivering reliable service while maintaining store standards. This position emphasizes teamwork and strong communication in a dynamic retail environment.

Qualifications

• 6 Months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Basic math

Physical stamina

Tools

Computer

Retail devices (phone/tablet)

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement. You’ll engage with shoppers, answer questions, and ensure a friendly, efficient store experience throughout the day.

Role involves helping customers across departments, loading merchandise when needed, and delivering reliable service while maintaining store standards. This position emphasizes teamwork and strong communication in a dynamic retail environment.