Customer Service Pro for Home Improvement

Lowe's Home Centers, LLC; Holland (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount

Job summary

Lowe's Customer Service Associate in Holland, MI is a part-time role where you help customers find products and solutions for their home improvement needs. You will welcome customers, answer questions, and ensure merchandise is available and correctly processed at checkout.

The position supports multiple departments, offers growth through training, and emphasizes friendly service. Join a team that values customer care and practical skill-building.

Qualifications

• 6 Months Experience using a computer to input, access, modify, or output information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail experience

Computer literacy

POS familiarity

Job description

Lowe's Customer Service Associate in Holland, MI is a part-time role where you help customers find products and solutions for their home improvement needs. You will welcome customers, answer questions, and ensure merchandise is available and correctly processed at checkout.

The position supports multiple departments, offers growth through training, and emphasizes friendly service. Join a team that values customer care and practical skill-building.