Home Improvement Customer Service Specialist

Lowe's

White Lake Charter Township (MI)

On-site

USD 17,000 - 22,000

Part time

3 days ago
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Benefits offered by this job

Health insurance
Tuition assistance
401(k) with company match
Employee Stock Purchase Program
Associate discount 10%
Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Michigan to welcome customers, help them locate products, and resolve questions. You will engage with customers throughout the day, provide product recommendations, and support checkout and store operations.

The role offers opportunities to learn about different departments, receive on-the-job training, and grow within a supportive retail environment at Lowe's.

Qualifications

  • Experience using a computer (6 months) and common retail tech (6 months).
  • Basic arithmetic, reading and writing skills.
  • Ability to stand for extended periods and lift 25 lbs unassisted.

Responsibilities

  • Welcome customers and provide friendly, professional service.
  • Assist customers with locating and selecting merchandise.
  • Restock shelves and ensure products are available.
  • Process orders and deliveries accurately for timely service.
  • Cross-train in multiple store areas to enhance customer support.
  • Support checkout and guide customers through shopping experiences.

Skills

Computer use
Retail tech familiarity
Basic math
Physical stamina
Standing/positioning

Job description

Lowe's is seeking a Customer Service Associate in Michigan to welcome customers, help them locate products, and resolve questions. You will engage with customers throughout the day, provide product recommendations, and support checkout and store operations.

The role offers opportunities to learn about different departments, receive on-the-job training, and grow within a supportive retail environment at Lowe's.

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