Customer Service Pro - Flexible Schedule, Weekly Pay

Staffmark; Irving (TX); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Competitive weekly pay

Medical, dental, and vision coverage

Life and disability Insurance

Optional 401(k) Plan

Supportive team environment

Job summary

Staffmark in Irving, TX is hiring a Customer Service Representative to assist customers, resolve issues, and maintain high service standards. The role handles high-volume calls and provides information on mortgages, housing, permits and related services.

Requires 2+ years in customer service, strong communication, reliable attendance, and ability to work a flexible schedule, including Saturdays. Must have hardwired internet and pass background check and drug screen; first 90 days no time off.

Qualifications

• 2+ years in customer service or call center.
• Experience in call center, retail, hospitality or similar.
• Strong communication and problem-solving skills.
• Flexible schedule, including Saturdays.
• Reliable attendance in a metric-driven environment.
• Hardwired internet and distraction-free home workspace.
• Background check and drug screen required.
• No time off during first 90 days.

Responsibilities

• Handle high-volume inbound customer calls.
• Assist customers with account inquiries, service requests, and issue resolution.
• Provide accurate information regarding mortgages, housing, permits, and related services.
• Document customer interactions and complete post-call tasks.
• Meet quality, productivity, and schedule adherence metrics.
• Deliver professional, courteous customer service on every call.
• Collaborate with team members and leadership to ensure customer satisfaction.

Skills

Excellent communication

Problem-solving

Reliable attendance

Time management

Job description

Staffmark in Irving, TX is hiring a Customer Service Representative to assist customers, resolve issues, and maintain high service standards. The role handles high-volume calls and provides information on mortgages, housing, permits and related services.

Requires 2+ years in customer service, strong communication, reliable attendance, and ability to work a flexible schedule, including Saturdays. Must have hardwired internet and pass background check and drug screen; first 90 days no time off.