Customer Service Pro – Fast Start, Training & Bonus

U-Haul International, Inc.; Conroe (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Discounts

Job summary

U-Haul International, Inc. is hiring a Customer Service Representative to be the face of our service team, helping customers with rentals, equipment inspections, and safe operation.

You will use smartphone-based technology to dispatch and return equipment and support customers in-store and online. This role offers on-the-job education, opportunities for advancement, and a benefits package including health insurance, paid holidays, and a 401(k).

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Good driving record

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is hiring a Customer Service Representative to be the face of our service team, helping customers with rentals, equipment inspections, and safe operation.

You will use smartphone-based technology to dispatch and return equipment and support customers in-store and online. This role offers on-the-job education, opportunities for advancement, and a benefits package including health insurance, paid holidays, and a 401(k).