Customer Service Pro — Fast Pay & Sign-On Bonuses

U-Haul International, Inc.; Redding (CA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service, helping customers with products and services and ensuring proper handling of equipment.

You will use U-Scan tech to dispatch and return rentals and assist with moving and inspecting equipment on the lot. The role offers on-the-job education, opportunities for advancement, and a range of benefits.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Experience in customer service is a plus.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service, helping customers with products and services and ensuring proper handling of equipment.

You will use U-Scan tech to dispatch and return rentals and assist with moving and inspecting equipment on the lot. The role offers on-the-job education, opportunities for advancement, and a range of benefits.