Customer Service Pro — Fast Pay & On-the-Job Training

U-Haul; Mississippi; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation days

Sick days

Life insurance

401(k) plan

ESOP

Discounts on Apple products

Job summary

U-Haul is seeking a Customer Service Representative to join a supportive team that delivers exceptional service to customers on their journeys. You will inspect and maintain equipment, dispatch and return gear using U-Haul technology, and participate in ongoing training.

The role offers on-the-job education, advancement opportunities, and various employee bonuses and benefits, including interviews with pay and eligibility for benefits.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

High school diploma

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to join a supportive team that delivers exceptional service to customers on their journeys. You will inspect and maintain equipment, dispatch and return gear using U-Haul technology, and participate in ongoing training.

The role offers on-the-job education, advancement opportunities, and various employee bonuses and benefits, including interviews with pay and eligibility for benefits.