Customer Service Pro — Fast Pay & Equipment Help

U-Haul; Omaha (NE); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of the company’s exceptional service. You will assist customers inside and outside a U-Haul center, use smartphone-based U-Scan technology, and help manage rentals and inventory.

The role includes inspecting and maintaining equipment, driving forklifts and installing hitches when certified, and participating in ongoing U-Haul education. Valid driver’s license and a high school diploma are required.

Qualifications

• Valid driver’s license required.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of the company’s exceptional service. You will assist customers inside and outside a U-Haul center, use smartphone-based U-Scan technology, and help manage rentals and inventory.

The role includes inspecting and maintaining equipment, driving forklifts and installing hitches when certified, and participating in ongoing U-Haul education. Valid driver’s license and a high school diploma are required.