Customer Service Representative (Bilingual)

Community Choice Financial Family of Brands; Las Vegas (NV); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training across eleven品牌

Educational Reimbursement

Medical insurance options

401(k) with company match

Life and AD&D Insurance

Voluntary benefits

Job summary

Rapid Cash in Las Vegas, NV is seeking a Customer Service Representative (Bilingual). You will help community members access financial solutions and learn front-line processes in a fast-paced retail setting.

You will receive hands-on training, coaching, and development, with opportunities to move across the brand family as you grow your career within the company.

Qualifications

• Bilingual in English and Spanish required or preferred.
• Excellent communication and interpersonal skills.
• Ability to learn processes and operate POS and basic banking transactions.

Responsibilities

• Assist customers with transactions (check cashing, money transfers, payments) in-store.
• Provide friendly, professional customer service to diverse clientele.

Skills

Bilingual (English/Spanish)

Customer service

Communication

Job description

Customer Service Representative (Bilingual)

Rapid Cash

Las Vegas, NV

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Your Opportunity

Customer Service Representative (Bilingual)

Rapid Cash

Las Vegas, NV

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands‑on training, coaching, and development as we invest in your long‑term success. If you’re looking for an opportunity to advance at a fast‑growing, profitable, impact‑driven company, then read on!

Compensation

What We Offer

The hourly wage for the position is $19.70 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits & Perks*

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
• Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
• Performance-based career advancement.
• Educational Reimbursement Program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans