Customer Service Associate — Fast-Track to Leadership

CCF Family of Brands; Salinas (CA); Hybrid; USD 57,859,000 - 63,370,000; Full time

Benefits offered by this job

Paid training

Learning platform

Cross-brand opportunities

401(k) match

Health insurance

Job summary

Community Choice Financial Family of Brands in Salinas, CA is hiring a Customer Service Representative. You will help customers access financial solutions, process transactions, and provide exceptional in-store experiences.

This entry-level role includes hands-on training and opportunities for advancement across eleven brands. The position requires a high school diploma, strong communication, data-entry accuracy, and POS proficiency.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS, Microsoft Office and computer systems.
• Must be at least 18 years old (19 in Alabama).
• Background check required and compliance with applicable laws.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system.
• Maintain store appearance and meet cleanliness standards.
• Uphold compliance with policies, laws and regulations.

Skills

Customer service

Communication skills

Data entry

POS systems

Microsoft Office

Bilingual English/Spanish

Cash handling

Education

High school diploma

Tools

POS software

Job description

Community Choice Financial Family of Brands in Salinas, CA is hiring a Customer Service Representative. You will help customers access financial solutions, process transactions, and provide exceptional in-store experiences.

This entry-level role includes hands-on training and opportunities for advancement across eleven brands. The position requires a high school diploma, strong communication, data-entry accuracy, and POS proficiency.