Customer Service Pro: Fast-Paced Finance & Training

CCF Family of Brands; Sparks (NV); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

On-the-job training

Learning management system

Cross-brand training

Leadership potential/Key Holder

Performance-based advancement

Educational reimbursement

Medical insurance options & telemed

401(k) matching

Life and AD&D insurance

Discount marketplace access

Job summary

CCF Family of Brands is hiring a Customer Service Representative for our Rapid Cash location in Sparks, NV. You will help customers access short-term financial solutions and process transactions with accuracy in a fast-paced environment.

The role offers hands-on training, development, and opportunities to advance across our eleven brands nationwide. Expect a supportive team, comprehensive benefits, and a path to leadership through a Key Holder-style program.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS system, and Microsoft Office.

Responsibilities

• Connect with customers to build relationships and drive repeat business.
• Review, validate, and process customer transactions accurately.
• Offer personalized financial services to fit customer needs.
• Enter and maintain customer data in the POS system.
• Support in-store events and community outreach as needed.
• Maintain store appearance and ensure security procedures are followed.
• Attend training and stay updated on product changes.

Skills

Customer service

POS proficiency

Attention to detail

Communication skills

Bilingual (English/Spanish)

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

CCF Family of Brands is hiring a Customer Service Representative for our Rapid Cash location in Sparks, NV. You will help customers access short-term financial solutions and process transactions with accuracy in a fast-paced environment.

The role offers hands-on training, development, and opportunities to advance across our eleven brands nationwide. Expect a supportive team, comprehensive benefits, and a path to leadership through a Key Holder-style program.