Customer Service Pro - Fast-Paced CSR with Growth

Ccffamilyofbrands; Pasadena (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

On-the-job training

Education reimbursement

401(k) matching

Life and AD&D insurance

Job summary

Community Choice Financial® Family of Brands is seeking a Customer Service Representative in Pasadena, TX. You will assist customers with transactions like check cashing and money transfers, build relationships, and ensure accurate data entry in our POS system.

We offer hands-on training, a robust learning system, and opportunities to advance across multiple brands. Join a fast-growing, community-focused company with comprehensive benefits and a strong emphasis on compliance and customer service

Qualifications

• Excellent verbal and written communication skills.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information into a Point of Sale (POS) system with precision.

Skills

Verbal communication

Written communication

Bilingual (English/Spanish)

Data entry

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands is seeking a Customer Service Representative in Pasadena, TX. You will assist customers with transactions like check cashing and money transfers, build relationships, and ensure accurate data entry in our POS system.

We offer hands-on training, a robust learning system, and opportunities to advance across multiple brands. Join a fast-growing, community-focused company with comprehensive benefits and a strong emphasis on compliance and customer service