Customer Service Pro – Day 1 Benefits & Growth

Rentokil Pest Control Ltd.; San Angelo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits start day 1

Competitive pay

Performance incentives

Tuition reimbursement (FT)

401(k) with company match

Job summary

Rentokil North America is seeking a Customer Service Representative to be the first point of contact for customers, both in person and by phone. You will resolve concerns with courtesy, gather information, and schedule services.

This full-time role offers benefits from day one, competitive pay, and opportunities for growth. A high school diploma, excellent communication, and multitasking skills are essential.

Qualifications

• High school diploma or GED required.
• Excellent listening and communication skills required.
• Pleasant phone voice and clear speech required.
• Ability to multitask, enter data, and type while talking with customers.
• Remain calm and productive under pressure.
• Strong attention to detail and willingness to learn.
• Excellent organization and time management.

Responsibilities

• Maintain good customer relations on the phone and in person.
• Gather information from customers to identify and solve problems.
• Confirm, schedule, and reschedule services for customers.
• Set sales appointments for new customers and answer billing questions.
• Complete general clerical duties and work with Service and Sales.
• Promote the value of Rentokil services and suggest upgrades.

Skills

Listening skills

Communication skills

Phone etiquette

Multitasking

Calm under pressure

Attention to detail

Organization

Time management

Wednesday/Friday availability

Education

High school diploma or GED

Job description

Rentokil North America is seeking a Customer Service Representative to be the first point of contact for customers, both in person and by phone. You will resolve concerns with courtesy, gather information, and schedule services.

This full-time role offers benefits from day one, competitive pay, and opportunities for growth. A high school diploma, excellent communication, and multitasking skills are essential.