Customer Care Specialist – Day 1 Benefits & Growth Path

Terminix; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits start day 1

Medical, dental, vision insurance

401(k) retirement plan with company-m…

Paid vacation and holidays

Tuition reimbursement

Job summary

Rentokil North America, Inc. is seeking a Customer Care Representative to handle inbound and outbound customer contacts across multiple channels, delivering high‑quality service and resolving routine inquiries.

You will assist with scheduling and billing inquiries, build strong customer relationships, and contribute to a smooth customer experience through problem solving and effective communication.

Qualifications

• 1–2 years of customer service experience preferred.
• Ability to use a personal computer and basic software.

Responsibilities

• Handle inbound and outbound customer contacts across multiple channels.
• Respond to routine inquiries and resolve issues involving standard procedures.
• Process service, scheduling, and billing inquiries for customers.
• Maintain and nurture ongoing customer relationships.
• Coordinate with branch personnel to resolve service and scheduling issues.

Skills

Customer service

Communication skills

Typing 25 wpm

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Windows

Job description

Rentokil North America, Inc. is seeking a Customer Care Representative to handle inbound and outbound customer contacts across multiple channels, delivering high‑quality service and resolving routine inquiries.

You will assist with scheduling and billing inquiries, build strong customer relationships, and contribute to a smooth customer experience through problem solving and effective communication.