Customer Service Pro - Bonus & Career Growth

TransPerfect; Tempe (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Performance Bonus

Career Advancements

State of the Art Game Room

Superior Employee Engagement Program

Job summary

TransPerfect Connect is seeking a Customer Service Associate in Tempe to handle inbound calls for a Third Party Claims Administrator, providing accurate information and compassionate service to diverse customers. You will follow scripts, document calls, and escalate when needed, while maintaining professionalism and punctuality in a team-focused environment.

Ideal applicants have a High School Diploma or GED and at least 1 year in customer service or call center settings, with strong typing and

Qualifications

• 1 year of Customer Service or Call Center experience preferred.
• Strong communication and literacy skills.
• Ability to read scripted responses accurately and address diverse customers.

Responsibilities

• Handle inbound calls for a Third Party Claims Administrator with strong customer service.
• Use proper phone etiquette and provide accurate information.
• Document calls and escalate when needed per policy.
• Maintain professionalism, integrity, and punctuality in a team environment.

Skills

Customer service

Call center

Communication

Typing

Teamwork

Education

High School Diploma

Job description

TransPerfect Connect is seeking a Customer Service Associate in Tempe to handle inbound calls for a Third Party Claims Administrator, providing accurate information and compassionate service to diverse customers. You will follow scripts, document calls, and escalate when needed, while maintaining professionalism and punctuality in a team-focused environment.

Ideal applicants have a High School Diploma or GED and at least 1 year in customer service or call center settings, with strong typing and