Customer Service Pro at Home Improvement Store

Lowe's Companies, Inc.; Anchorage (AK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe’s is seeking a Customer Service Associate to warmly welcome customers, assist with product selection, and ensure a smooth shopping experience in our store.

You will help customers locate items, process orders, and support various departments as needed, with emphasis on teamwork and reliable service. This role supports in-store operations and may involve light lifting and standing during shifts.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer basics

Bi-lingual

Retail technology

Job description

Lowe’s is seeking a Customer Service Associate to warmly welcome customers, assist with product selection, and ensure a smooth shopping experience in our store.

You will help customers locate items, process orders, and support various departments as needed, with emphasis on teamwork and reliable service. This role supports in-store operations and may involve light lifting and standing during shifts.