Customer Service Pro - Home Improvement Retail

Lowe's Companies, Inc.

Durant (OK)

On-site

USD 24,000 - 32,000

Part time

3 days ago
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Benefits offered by this job

Health insurance options
Tuition assistance program
Company 401(k)
Employee Stock Purchase Program
10% Associate Discount
Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to help customers with home improvement needs in-store. You will greet customers, locate products, stock shelves, and process orders with a focus on friendly service across departments.

Responsibilities include assisting customers at checkout, aiding with product selection, and potentially cross-training in other areas to ensure outstanding service. Flexible scheduling options offered.

Qualifications

  • 6 months of computer use including inputting and accessing information.
  • 6 months of experience with common retail technology like smartphones or tablets.
  • Ability to read, write, and perform basic arithmetic.
  • Ability to stand or sit for extended periods as part of duties.
  • Ability to lift at least 25 lbs unassisted.

Responsibilities

  • Greet customers and deliver friendly, professional service.
  • Assist customers with locating and handling merchandise.
  • Stock shelves and replenish supplies as needed.
  • Process orders and deliveries accurately for on-time fulfillment.
  • Cross-train in other store areas to support service.
  • Prepare merchandise in the department per customer needs (e.g., paint, pipes, wood).
  • Guide customers through shopping or checkout.
  • Perform other duties as assigned.

Skills

Computer experience
Retail technology experience
Basic arithmetic
Prolonged standing ability
Can lift 25 lbs

Job description

Lowe's is seeking a Customer Service Associate to help customers with home improvement needs in-store. You will greet customers, locate products, stock shelves, and process orders with a focus on friendly service across departments.

Responsibilities include assisting customers at checkout, aiding with product selection, and potentially cross-training in other areas to ensure outstanding service. Flexible scheduling options offered.

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