Customer Service Pro at Home Improvement Retail

Lowe's Home Centers, LLC; Ohio; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience across departments. You will listen to needs, answer questions, and assist with locating, loading, and organizing merchandise throughout the day.

Daily duties vary by department. This role emphasizes friendly service, basic problem solving, and teamwork to support store goals and customer satisfaction.

Qualifications

• 6 months experience using a computer.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand/sit for long periods and perform duties as needed.
• Minimally lift 25 lbs unassisted or more with/without accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise and replenish shelves as needed.
• Process orders and deliveries accurately for on-time arrival.
• Cross-train in other store areas to enhance customer service.
• Prepare department merchandise to meet customer needs (paint tinting, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout and complete other duties as assigned.

Skills

Customer service

Retail technology familiarity

Basic math

Lifting ability

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience across departments. You will listen to needs, answer questions, and assist with locating, loading, and organizing merchandise throughout the day.

Daily duties vary by department. This role emphasizes friendly service, basic problem solving, and teamwork to support store goals and customer satisfaction.