Customer Service Pro — Home Improvement

Lowe's Home Centers, LLC; Chester (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly service throughout the day in-store. You may assist across departments, stock shelves, and process orders, with duties varying by store needs.

The role emphasizes problem-solving, communication, and teamwork in a busy retail environment. Qualifications include basic computer and retail tech experience, ability to stand for long periods, lift up to 25 lbs, and fluency

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer literacy

Retail technology

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly service throughout the day in-store. You may assist across departments, stock shelves, and process orders, with duties varying by store needs.

The role emphasizes problem-solving, communication, and teamwork in a busy retail environment. Qualifications include basic computer and retail tech experience, ability to stand for long periods, lift up to 25 lbs, and fluency