Customer Service & Print Solutions Specialist

Speedy Cps; Missoula (MT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Flexible Spending Account

Retirement account matching

Employee discount

Paid time off

Holiday Schedule including your Birthd

Planet Fitness Program

Job summary

Alphagraphics Missoula, part of Speedy CPS, is seeking a Customer Service Representative to ensure outstanding service at the store and over the phone. You’ll help customers select products, process orders, and manage payments, aiming for accuracy and satisfaction.

This entry-level role offers growth opportunities, hands-on training to become a Certified Print Specialist, and a supportive team in a fast-paced retail setting with no remote work.

Qualifications

• Proficiency with Microsoft Office and MIS systems.
• Friendly, outgoing personality.
• Experience in printing industry is a plus.
• Ability to multi-task in a fast-paced environment.
• Good math skills and basic computer skills to learn POS software.

Responsibilities

• Greet customers in person and on the phone, ensuring a welcoming experience.
• Accurately enter orders and estimates into the POS system.
• Handle payments (cash, check, or card) at the front counter.
• Verify order details and pricing prior to completion.
• Refer complex projects to appropriate team members and follow up on status.

Skills

MS Office

MIS system

Customer service

Multi-tasking

Tools

POS software

Job description

Alphagraphics Missoula, part of Speedy CPS, is seeking a Customer Service Representative to ensure outstanding service at the store and over the phone. You’ll help customers select products, process orders, and manage payments, aiming for accuracy and satisfaction.

This entry-level role offers growth opportunities, hands-on training to become a Certified Print Specialist, and a supportive team in a fast-paced retail setting with no remote work.