Customer Service & Payments Specialist — Fast Growth Path

Community Choice Financial Family of Brands; Cincinnati (AR); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

On-the-job training

Learning management system access

Cross-brand training

Key Holder Program

Performance-based career advancement

Educational Reimbursement

Health Insurance options

401(k) and Roth 401(k) with company-m​

Life and AD&D Insurance

Dental and Vision benefits

Disability & other benefits

Employee Assistance Program

Discount Marketplace access

Paid time off

Casual dress code

Job summary

Community Choice Financial Family of Brands seeks a Customer Service Representative for its CheckSmart location in Cincinnati, OH. The role emphasizes accurate transaction processing, customer relationship building, and contributing to a high-performance team.

You will receive hands-on training, development, and opportunities across 11 brands nationwide, with a focus on promoting through a structured program and ongoing product knowledge updates.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills with customers.
• Meticulous attention to detail and data entry accuracy.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in POS system.
• Assist in on-site events and maintain store appearance.
• Work a full-time in-person schedule including weekends.

Skills

Excellent communication

Professional demeanor

Attention to detail

Data entry

Phone and POS proficiency

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands seeks a Customer Service Representative for its CheckSmart location in Cincinnati, OH. The role emphasizes accurate transaction processing, customer relationship building, and contributing to a high-performance team.

You will receive hands-on training, development, and opportunities across 11 brands nationwide, with a focus on promoting through a structured program and ongoing product knowledge updates.