Customer Service & Payments Specialist

Community Choice Financial Family of Brands; Miami (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Leadership development program

Educational reimbursement

401(k) with company match

Life and AD&D insurance

Discount marketplace

Job summary

Community Choice Financial Family of Brands in Miami, FL seeks an entry-level Customer Service Representative. You’ll assist customers with transactions, provide in-store service, and build lasting relationships.

Training is provided to foster career growth within a fast-growing financial services company. This full-time role offers comprehensive benefits, a supportive learning environment, and opportunities to move across eleven brands nationwide as you develop leadership skills and

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and written communication with customers.
• Attention to detail and accurate data entry.
• Proficiency with phones, POS, and MS Office.
• Must be at least 18 years old; background check required.

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Assist in customer account management and payments; use POS system.
• Maintain store appearance and adhere to security procedures.
• Attend training and stay updated on product/process changes.

Skills

Verbal communication

Written communication

Attention to detail

POS system

Microsoft Office

Phone usage

Data entry

Education

High school diploma or equivalent

Tools

POS System

MS Office

Job description

Community Choice Financial Family of Brands in Miami, FL seeks an entry-level Customer Service Representative. You’ll assist customers with transactions, provide in-store service, and build lasting relationships.

Training is provided to foster career growth within a fast-growing financial services company. This full-time role offers comprehensive benefits, a supportive learning environment, and opportunities to move across eleven brands nationwide as you develop leadership skills and