Customer Service & Payments Specialist

Massey Services, Inc.; Augusta (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical & Dental

401(k)

Paid vacations

Sick days

Holidays

Tuition reimbursement

Direct deposit

Short & long term disability

Job summary

Massey Services, Inc. is seeking a full-time Customer Service Representative to handle inbound calls, resolve inquiries, and schedule services. You will welcome prospective customers and maintain accurate account information.

Requirements include a High School Diploma or GED, strong phone-based communication, solid problem solving, and proficient computer/typing skills. Competitive benefits are offered.

Qualifications

• High School Diploma or GED required.
• Phone-based customer service experience preferred.
• Strong problem-solving and computer/typing skills required.

Responsibilities

• Answer incoming customer calls courteously and professionally.
• Resolve inquiries, billing questions, and schedule services.
• Welcome prospective customers and inform them about services.

Skills

Phone customer service

Problem solving

Typing & 10-key

Time management

Education

High School Diploma or GED

Tools

MS Office

Job description

Massey Services, Inc. is seeking a full-time Customer Service Representative to handle inbound calls, resolve inquiries, and schedule services. You will welcome prospective customers and maintain accurate account information.

Requirements include a High School Diploma or GED, strong phone-based communication, solid problem solving, and proficient computer/typing skills. Competitive benefits are offered.