Customer Service & Payments Associate — Growth Path

CCF Family of Brands

Tifton (GA)

In loco

USD 18.000 - 23.000

Tempo pieno

2 giorni fa

Candidati tra i primi

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Vantaggi offerti da questo lavoro

Paid training

Learning modules

Cross-brand training

Leadership program

Career advancement

Educational reimbursement

Medical insurance options

401(k) match

Life insurance

Voluntary benefits

Employee assistance program

Discount marketplace

Paid time off

Descrizione del lavoro

CCF Family of Brands in Tifton, GA is hiring a Customer Service Representative to assist customers with financial solutions and process transactions in-store. The role emphasizes building relationships, accuracy, and on-site presence.

We offer comprehensive training, benefits, and opportunities to advance across our nationwide brands. This entry-level position includes a 40-hour workweek with weekends and a path to growth within a high-performance team.

Competenze

A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Mansioni

Connect with customers to cultivate lasting relationships that drive repeat business.
Review, validate, and process customer transactions with accuracy.
Maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a POS system.
Build new business by completing daily call campaigns.
Assist in customer account management and collections by accepting payments and managing customer appointments.
Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and stay current on product and process changes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.