Customer Service & Orders Specialist (Environmental Tech)

U.S. Environmental Rental Corporation; Hamilton Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Environmental Rental Corporation in New Jersey is seeking a Customer Service Representative to join our team.

You will enter orders, answer calls and emails, and ensure accurate processing of rental agreements while coordinating with technical, sales, purchasing and delivery teams. This role requires friendly, organized communication and a willingness to learn about our environmental equipment, applications and maintenance.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Familiarity with Microsoft Office products: Word, Excel, and Outlook.

Responsibilities

• Enter orders into Alert IMS.
• Answer incoming calls and communicate with clients via phone and email concerning orders and forwarding calls to the appropriate department.
• Input and print new orders, make changes that may include cancelations, additions, date changes, transfers, and stop rentals.
• Communicate essential information to technical, sales, purchasing and delivery/shipping teams via appropriate communication protocols.
• Follow-up with clients to provide information or request needed documents, order confirmations, quotes or other essential information.
• Facilitate inter-office transfer of equipment.
• Assist inventory and accounting associates in ensuring inventory transactions are recorded accurately.
• Perform all reasonably assigned tasks.

Skills

Excellent verbal and written沟通 skills

Customer service experience

Microsoft Office proficiency

Education

High school diploma

Tools

Word

Excel

Outlook

Job description

U.S. Environmental Rental Corporation in New Jersey is seeking a Customer Service Representative to join our team.

You will enter orders, answer calls and emails, and ensure accurate processing of rental agreements while coordinating with technical, sales, purchasing and delivery teams. This role requires friendly, organized communication and a willingness to learn about our environmental equipment, applications and maintenance.