Customer Service & Orders Specialist

Hom-Furniture-2; Lakeville (MN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Medical and/or Dental Coverage

401(k) Employee Contribution Plan

401(k) Employer Matching

Employee discount

Career advancement opportunities and培训

Pay on Demand - options for receiving

Job summary

HOM Furniture in Lakeville, MN is seeking a Customer Service Representative to deliver excellent service to customers. You will answer phones, finalize orders, process payments, schedule deliveries, and assist showroom Sales Consultants with orders as needed.

Requirements include a high school diploma or GED and at least six months of customer service experience. The role requires good written and verbal communication and may involve occasional lifting up to 25 pounds.

Qualifications

• Six months of customer service experience preferred.
• Must be able to communicate effectively both verbally and in writing.
• High school diploma or GED required.

Responsibilities

• Answer phones and direct callers or answer questions.
• Finalize orders, take payments, and schedule deliveries and pickups.
• Process returns and initial warranty paperwork.
• Make changes and cancellations to orders as needed.
• Update customers on order status and assist showroom Sales Consultants.

Skills

Customer service

Communication skills

Education

High school diploma or GED

Job description

HOM Furniture in Lakeville, MN is seeking a Customer Service Representative to deliver excellent service to customers. You will answer phones, finalize orders, process payments, schedule deliveries, and assist showroom Sales Consultants with orders as needed.

Requirements include a high school diploma or GED and at least six months of customer service experience. The role requires good written and verbal communication and may involve occasional lifting up to 25 pounds.