Customer Care & Orders Specialist

Hom-Furniture-2; Town of Wausau (WI); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Medical and Dental Coverage

401(k) Employer Matching

Employee Discount

Pay on Demand

Career Advancement

Zusammenfassung

HOM Furniture in Town of Wausau, WI is seeking a Customer Service Representative to provide outstanding customer service. The role includes answering phones, finalizing orders, processing payments, scheduling deliveries and handling returns.

Applicants should have a high school diploma or GED, and six months of customer service experience is preferred. The position is full-time and on-site, with emphasis on clear communication and teamwork.

Qualifikationen

• High school diploma or GED required.
• Six months of customer service experience preferred.
• Ability to communicate effectively, both verbally and in writing.

Aufgaben

• Answering phones and directing callers to the proper department.
• Finalize orders, take payments, and schedule deliveries and pickups.
• Process returns and initial warranty paperwork.
• Make changes and cancellations to orders when needed.
• Update customers on order status changes.
• Process financing applications.
• Support showroom Sales Consultants with orders and questions.
• Process sales for accessories and small purchases.
• Occasionally work the sales floor following HOM Furniture's methods.
• Other duties as assigned.

Kenntnisse

Customer service

Communication

Ausbildung

High school diploma or GED

Jobbeschreibung

HOM Furniture in Town of Wausau, WI is seeking a Customer Service Representative to provide outstanding customer service. The role includes answering phones, finalizing orders, processing payments, scheduling deliveries and handling returns.

Applicants should have a high school diploma or GED, and six months of customer service experience is preferred. The position is full-time and on-site, with emphasis on clear communication and teamwork.