Customer Service & Orders Associate – ESOP

Border States; Jacksonville (AR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) Retirement Plan

Employee Stock Ownership Plan (ESOP)

Paid Holidays

Paid Volunteer Time

Job summary

Border States is seeking a customer-focused professional to support daily Customer Service operations in Jacksonville, AR. You will enter orders, respond to inquiries, quote prices, and coordinate deliveries to ensure on-time fulfillment.

Ideal candidates have a two-year business/trade degree (or equivalent), strong MS Office skills, and familiarity with SAP and CMIR systems. Prior natural gas distribution experience is a plus.

Qualifications

• Two-year business/trade degree preferred or equivalent work experience.
• Strong knowledge of Natural Gas products and systems preferred.
• Technical ability to understand Natural Gas systems.
• 2+ years of prior Natural Gas distribution experience preferred.
• Working knowledge of Windows, Microsoft Office (Excel, Word, PowerPoint), Internet, and Email.
• Working knowledge of SAP software preferred.

Responsibilities

• Receives and enters orders accurately and timely.
• Provides price quotes for existing bill of materials.
• Follows up on customer inquiries and order status.
• Coordinates deliveries, processes returns and expedites deliveries.

Skills

Customer service

MS Office

Attention to detail

Communication

Education

Two-year business/trade degree

Tools

SAP

CMIR

Job description

Border States is seeking a customer-focused professional to support daily Customer Service operations in Jacksonville, AR. You will enter orders, respond to inquiries, quote prices, and coordinate deliveries to ensure on-time fulfillment.

Ideal candidates have a two-year business/trade degree (or equivalent), strong MS Office skills, and familiarity with SAP and CMIR systems. Prior natural gas distribution experience is a plus.