Customer Service & Order Support Associate

Talentify; San Jose (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Profit sharing

Flexible spending accounts

Vacation and sick pay

Life insurance

Wellness programs

Job summary

Pacific Supply in the Western United States is hiring an entry-level Service Representative to assist customers with order transactions and inquiries under the supervision of the Branch Manager. You will learn our computer system, process orders, and handle cash transactions.

Strong customer service empathy, clear communication, and a willingness to work Saturdays on a rotating basis are valued as we deliver building products to contractors and homeowners.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.

Responsibilities

• Acknowledge and assist all customers in a courteous and friendly manner.
• Input orders accurately into the computer system and operate the cash register to finalize transactions.
• Share Saturday opening of store on rotating basis.

Skills

Customer service

Verbal communication

Written communication

Telephone etiquette

Order entry

Cash register operation

Job description

Pacific Supply in the Western United States is hiring an entry-level Service Representative to assist customers with order transactions and inquiries under the supervision of the Branch Manager. You will learn our computer system, process orders, and handle cash transactions.

Strong customer service empathy, clear communication, and a willingness to work Saturdays on a rotating basis are valued as we deliver building products to contractors and homeowners.